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Responding Memorandum of Fact and Law of Joanne Neubauer and the Council of Canadians With Disabilities

PART I – FACTS

A. Overview

1. The Council of Canadians with Disabilities ("CCD") is the national voice of persons with disabilities in Canada. It is composed of representatives from provincial disability organizations across Canada and from major national disability organizations. The late Eric Norman and Joanne Neubauer, persons with disabilities, encountered obstacles to their mobility when attempting to fly with Air Canada, Jazz Air ("Air Canada") and West Jet (collectively, "the carriers").

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